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HORRIFIC corporate culture of greed... with Medicaid dollars - Client Service Coordinator Kepro Employee Review

1.0
16 Mar 2018
Recommend
CEO approval
Business outlook

Pros

Was lucky to get in at a good pay rate before the company was bought by Kepro. May be good to gain experience and see what the worst corporate culture in America is and then appreciate any other when you have the chance to move on. Many local offices definitely have quality people.

Cons

Please keep in mind when reading the following that this company makes their money on tax dollars intended for the care of Medicaid recipients. Now, not one real American thinks a company can't make a profit margin but when you realize that they are owned by venture capitalist bankers who only want profit above all else, it makes you sick to think how they are actually making gov't supported healthcare look worse by intentionally draining the quality of care. -CEO calls meetings pulling us away from helping members to brag about profit margins and how cheap he is when the company already makes 40-50% NET margins. He is only worried about pleasing the Venture Capital Banker ownership. -NOT EVEN FACIAL TISSUE is provided in the office, much less coffee or water. -Constantly finds ways to cut labor force based on what parts of their contracts they can get away with ignoring, especially non-clinical, which still ends up hurting the patients/members. -Benefits cut more and more every year, again despite 40-50% net margins. First, 2 floating holidays, gone. Then, 2x salary life insurance, gone, down to only 1x paid. Just well below average benefits, period. -Reviewers here trying to defend the company violate the site rules for aggressive language and are condescending, this sums up the company culture perfectly: Put up or get out. Notice they are all at the Harrisburg Corporate office, I'm sure they are just fine with how the rest of the country is treated as they simply don't care and are just corporate sycophants. -Job openings will open up and then just disappear as they find ways to just cut the job and pass the responsibility and overload someone else even more. -Seems to be very limited opportunity for growth/promotion. - Buys companies and forces their branding on them but when the W2 comes, you are still actually working for your original company. They want to claim these as Kepro employees but keeps the entities separate for what appears to be "cut and run" flexibility as they run parts of the business into the ground that don't meet their lofty profit expectations.

Explore other reviews about Kepro

5.0
11 Apr 2023
Recommend
CEO approval
Business outlook

Pros

Remote Communication Flexibility Salary Opportunities

Cons

There are no cons worth talking about

2.0
12 Jan 2018
Recommend
CEO approval
Business outlook

Pros

Close to home, option to work from home, the actual work is a pleasure

Cons

Health Benefits are expensive and get worse every year; pay is "fair"but lags behind others in industry; morale is bad everywhere- no matter what office, what department, related to lack of work/balance, micromanagement, managers and supv's who have little training or tact to be leaders. The company is so cheap they sqeak! I'm 3 1/2 years at the company my hourly wage didn't not increase to total one dollar! They furnish nothing to show appreciation for the job they require employees to do, to include free coffee or tea, paper goods, soap. Hostile environment, Corporate HR does not stand behind the employees which is beyond demoralizing! During Hurricane Irma the building was closed 6 days due to flooding and we were required to use PTO time and take our laptops home; if we didn't have enough PTO time we could "borrow" from future benefits; the company doesn't encourage camaraderie or empathy between employees.

9
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