Pros
- Good work/life balance - Excellent PTO - Great coworkers (until most of them left due to the many cons listed below)
Cons
- Engineering culture is virtually non-existent. Keybank is still very much a waterfall company that has contractors do most of the software development work. In house engineers have the same level of trust and responsibilities as contractors, which means you have no influence on product and software architecture decisions. Prepare to turn off your creative brain and just develop whatever your told. - Engineering teams are siloed from each other that there is no shared accountability for delivering great products. As long as your team does their small part of the puzzle, your team is in the clear even though the overall software product you are working on is in shambles. - Employee moral is abysmal, which leads to a toxic work environment. 3/4 of the HelloWallet employees who came over from the Keybank acquisition have left. Common employee issues were raised to upper level management and HR and they just turned a blind eye. Instead of trying to boost suffering moral, upper level management just takes away office amenities that further degrades moral. - Upper level management has made countless questionable product decisions. A large product initiative was mandated from upper level management, but our day to day work doesn’t work towards that initiative at all. KPIs also don’t reflect the day to day work and upper level management doesn’t seem to realize that and scolds the team for not meeting them.