Lending - Anonymous employee KeyPoint CU Employee Review

2.0
20 Mar 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent programs, good benefits. COmpany throws BBQs once a year to meet employees and lunch is brought in once in a while.

Cons

Horrible operations always seeming to pass the buck no one takes responsibility. Management doesn't respond to member complaints ever. They don't seem to want to get loans done. Below market Pay. Need more experience and operations needs a total restructure. Underwriting slow, management doesn't resolve issues. HR doesn't seem to care to respond to any complaints or issues.

Explore other reviews about KeyPoint CU

5.0
23 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Great place to learn about the finance industry. Mentoring and training was nothing less than exceptional. Personal development was always a strong suit for Keypoint .

Cons

No Cons at the moment

1.0
12 Sept 2025
Recommend
CEO approval
Business outlook

Pros

A few decent coworkers who make the day tolerable.

Cons

Run as fast as you can from this place. It's a trap, not a career! The pay is well below what you could get elsewhere, and once you're in the door, there's nowhere to move up. Upper management seems more interested in keeping their own cushy spots than actually addressing problems, and their idea of leadership feels more like control for the sake of control. Conversations with HR go nowhere, it's like talking into a void. On top of that, managers spin stories, twist words, and create an environment where people are always second-guessing themselves. It's no wonder the turnover is sky-high; anyone with options doesn't stick around for long.

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