Inept and disqualified - Placement Specialist Keypath Education Employee Review

1.0
21 Feb 2023
Recommend
CEO approval
Business outlook

Pros

Flexible work hours Remote work option

Cons

EVERYTHING ELSE! Leadership is demanding, micromanaging, and disrespectful. They are arrogant and misleading. They provide no formal training and place you on calls within your second week (after listening to 3 people they find are excellent) while expecting you to get students placed as soon as possible because they are behind on reaching their deadline date with all students place. Managers are not knowledgeable about their programs (too many moved around recently and one had programs taken away) and have a very hard time understanding questions you ask. You will learn more from another specialist who has not worked on the program for 2-3months. The communication is lacking, the cliques are very apparent and you know why someone in the department was promoted. If the leader (ship) does not like you or you do not ‘yes’ everything they wants, you have no place in placement. How else did a certain person get the position they are in over someone more qualified and more respected, gifting has its perks! (This person is lacking on social skills and how to speak to employees) All the positive reviews you see are from the request of the leader(ship). In your first month, this person will request you to fill out a ++positive++ review. I did it because it was all roses at the beginning. Now months later I should have waited to review. The leadership team moved the department into a consortium style. This took one specialist from calling for one school and being successful to calling for multiple schools and being unsuccessful. This department quiet hired the already overworked, overwhelmed, and anxiety ridden staff so they don’t spend anymore Keypath money on getting us the help we need to be successful. Deadlines do not have a hard stop so you can be placing students for two semesters at a time. When the consortium started, we were given a survey. The results of the surgery before the consortium and after the consortium were drastic! The feedback was negative and eye opening that each employee was feeling the same, even the employees that bleed KP colors were speaking up. But the disheartening part of meetings we have/had about any survey we filled out was that the leader(ship) was upset because we were not giving them positively raving reviews. One meeting we had they told us ‘we need to do/be better and be more like a certain person’, not straight forward, but it was shinning in our eyes that we were not to up their liking. This department needs work, starting with the cliques the leader(ship) so desperately wanted and got. From the questions below…. Career Opportunity - will only happen by being a yes employee. Compensation - not enough for what’s expected - negotiate up. Benefits - health care is good, time off is not enough with this position. Culture - backstabbing, sabotage, and destroying. Values - you have to drink the leader(ship)s Kool—Aid. D&I - again if you are not a yes person, you won’t be invited to any table with leadership. Senior management- abusive, demeaning, haunting, unethical, disrespectful, impolite, immoral, outrageous, unsupportive, hurtful, harmful, coarse, hateful, bashing, impolite, imposing…I could go on… Work/Life Balance - only reason this is more positive is because of the work from home option so I can go cry myself to sleep during lunch or right after work or go to and from Dr apts/daycare when I can with permission.

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Keypath Education Response
3y
Thank you for the feedback. Very upset that you did not have a great experience at KP. I take your comments very seriously so appreciate you taking the time to make them. Wish you all the best steve

Explore other reviews about Keypath Education

5.0
27 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Fully remote, flexible schedule, amazing culture, actually feel like I have work/life balance for the first time in my 15+ year career.

Cons

Limited advancement opportunities available in current org structure.

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Keypath Education Response
1mo
We take wellbeing very seriously and while remote can be difficult I am so glad we have maintained such a positive environment Steve
1.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

Strong remote‑first culture, which I appreciated.

Cons

I was one week into the job when my manager informed me that my pre‑planned vacation would not be approved. This trip was booked and fully paid for a year in advance, and it was meant to celebrate several major milestones in my life: my graduation, my 30th birthday, and my anniversary. Canceling was not an option without losing several thousands of dollars. During this conversation, I was told that new hires are only allowed to take two days off at a time. This policy was never mentioned during the hiring process, and I could not find it anywhere in my new‑hire paperwork. For a company that emphasizes work‑life balance and well‑being, the lack of flexibility was surprising and disappointing. Instead of working with me on a reasonable solution, they chose to deny the request entirely. As a result, I resigned. It’s unfortunate that the company preferred to restart the hiring process rather than allow one pre‑planned vacation. I do not recommend accepting a job at this company if you have any upcoming travel or personal commitments.

2
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Keypath Education Response
1mo
Thank you for sharing your experience. We’re sorry this situation was disappointing, particularly given how meaningful this trip was. PTO guidelines, including expectations for new hires, are reviewed during onboarding, and we encourage early discussion of any pre‑planned commitments. We appreciate the feedback and wish you all the best going forward
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