Frustrating for customer-facing roles: lots of talk, very little action - Anonymous employee Klipboard Employee Review

2.0
10 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The immediate team is great. Most people are just trying to do their best and we all support each other. The benefits are fine and the hybrid setup is nice. Good work/life balance.

Cons

Customer-facing roles = constant pressure and high stress. I honestly dread having to talk to customers at this point. They actually want to buy more from us, but the additional products they're asking for just aren't ready, and we’re left giving vague excuses. We rename products in the documentation, but the actual product doesn't change and the same basic bugs stay there forever. Customers are confused to say the least. The "North America is a priority" talk feels like a total myth. Everything is UK-focused - leadership says we’re a priority, but very little is actually done to support us. Leadership at the regional level comes off as performative and bounces the minute things get messy. Local HR is definitely not it. Red flags everywhere! They are way too gossipy and unprofessional!! You figure out pretty quickly that anything you say gets around, so you keep your head down and mind your business. I’m shocked by the stories and the things that have been said!

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Klipboard Response
5mo
Thank you for you review. As a growing global company sometimes things can be a little challenging. Our future product set in North America is exciting. As with so many reviews its great to hear your colleagues and teams support you along with your work life balance

Explore other reviews about Klipboard

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good culture Achievable quota Good base pay and commission Clear career progression

Cons

One day remote per week Limited PTO

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Klipboard Response
2d
Hi, thank you for sharing your positive review of working at Klipboard. Kind Regards, Charlotte
2.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Company has amazing potential and a great portfolio of products and solutions. A lot of wonderful people to work with.

Cons

Culture on the North America sales team is extremely toxic and turnover is high. NA Sales leadership is despised throughout the organization for managing through fear and intimidation.

3
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Klipboard Response
4w
Thank you for taking the time to leave your review – your comments are very concerning to us and we take them seriously.  We are committed to maintaining a professional and supportive working environment and keep our approach under regular review in line with company standards and expectations. Kind Regards, Charlotte
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