Customer-facing roles = constant pressure and high stress. I honestly dread having to talk to customers at this point. They actually want to buy more from us, but the additional products they're asking for just aren't ready, and we’re left giving vague excuses. We rename products in the documentation, but the actual product doesn't change and the same basic bugs stay there forever. Customers are confused to say the least.
The "North America is a priority" talk feels like a total myth. Everything is UK-focused - leadership says we’re a priority, but very little is actually done to support us. Leadership at the regional level comes off as performative and bounces the minute things get messy. Local HR is definitely not it. Red flags everywhere! They are way too gossipy and unprofessional!! You figure out pretty quickly that anything you say gets around, so you keep your head down and mind your business. I’m shocked by the stories and the things that have been said!