I came on a year before it started getting ugly - Sales Development Representative (SDR) KnowBe4 Employee Review

3.0
23 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Very accommodating with personal time, work life balance, and work events. Big emphasis on the maintenance of company culture and morale (sorta). Unlimited PTO is real and great. They do tuition reimbursement which is very nice. Snacks in the breakroom are bumpin'

Cons

The training was lackluster and the difference between the training phase and actually working on the floor was pretty stark. Commission is lackluster and not industry standard No emphasis on further development of the individual employee for the role they are in. Below industry standard pay that was consistently swept under the rug when brought up to both CEOs (you read that right, more on that later) in AMA question sessions. Change to return to office policies that didn't need to be made for any other reason than the equity of the building. Long story short; the original big boss took out a "loan" of sorts that isn't being repaid in a timely enough fashion, ultimately leading to his ousting from his own company to bring in a boss more seasoned to eliminate said deficit at the expense of morale, company vision, and any independent financial gain for those in his employ. Made to feel like a robot with a broken go to market strategy that stretches the borders of credulity to the point of snapping. Mass exodus's ensue with no recourse. Slash and burn, belt tightening, eerily pump-and-dump-feeling tactics that just don't foster cheery sentiments to those driving there everyday.

Explore other reviews about KnowBe4

5.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

A welcoming and inclusive environment with a patient onboarding team. Work is always fun and collaborative!

Cons

Training and onboarding process is thorough but only to ensure all employees are keeping themselves and the companies information safe online!

avatar
KnowBe4 Response
1w
We’re glad to hear you feel supported! Open communication is a huge priority for us — and feedback like yours keeps us motivated. 🤗
1.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great office snacks, free ev charging, cool coworkers

Cons

Out of about 100 AE's only 10 hit Quota, OTE is a joke there. It's possible to hit quota if you are lucky with your inbound leads, but if you want to hit quota every month you have to do something moreso out of the box. I was trained by hard closers and have a lot of expierence with cold calls so i came up with my own script and was getting a demo a day, and was doing a demo a day. The demos did lead to sales as well, so it wasn't a waste of time. I got fired because of a "lack of professionalism" I spoke off script all the time because speaking on script leads you in to the Kool-aid drinkers club, aka not hitting quota consistently. I was fired without warning, even though I was told I had an incredible work ethic and was exceeding the ramp-up numbers. I just didnt match their sales style, they are not looking for salespeople, they are looking for sales associates. They make you work 9-hour days, 1 hour mandatory lunch that has to be taken in the middle of the day. 9-6pm. Their handbook even says you are allowed to take this lunch at 5 pm to go home sooner, but the managers never let that happen. DO NOT BE CREATIVE AT THIS JOB, DRINK THE JUICE.

3
See reviews by: Helpful|Rating|Date|All