Not impressed - Anonymous employee Knowledge Services Employee Review

2.0
13 Jan 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay you on time. The employee relations coordinator(s) are readily available.

Cons

The pay scale is extremely unbalanced. They don't take into consideration that all the employees don't live in the same area. Cost of living is much higher for the people in the Chicagoland area than for the people in the middle of no where Indiana. Yet they get the paid the same thing, unless you speak Spanish. People who happen to speak Spanish come in making at least $1.50 more than the people who only speak English and who have been with the company for years. Then those same people who come in making more than the people who've already been with the company don't even stay!

avatar
Knowledge Services Response
9y
Dear Reviewer: Thank you for taking the time to leave your feedback as we take every review seriously. We empathize with recent frustrations you’ve experienced regarding pay pertaining to specific locations/positions that are filled on behalf of a client. Unfortunately, pay rates are not something Knowledge Services has complete control over. Pay rates may vary by resource based on employee-driven negotiations at the time of hire, client needs, employee qualifications, and market trends in that area for required skill sets. For example, a client might need an employee with the ability to fluently understand and speak Spanish, which can lead to higher pay depending on the location and availability of an individual who meets those requirements. It is a goal at Knowledge Services to provide an environment where all of our employees, corporate or contract, feel that they are valued and can express their concerns or frustrations. If you have additional concerns you would like to share, we encourage you to contact your Employee Relations Coordinator at ERTeam@knowledgeservices.com. Thank you again, for your contributions.

Explore other reviews about Knowledge Services

5.0
10 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Great work environment and people. Felt very supported working there by senior level employees.

Cons

Hybrid environment, but other than that, great company.

1
4.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Amazing co-workers, great facility, my specific manager was wonderful, the job was fulfilling.

Cons

They value the wrong things in some workers and that is rewarded. The turn around is high.

See reviews by: Helpful|Rating|Date|All