Great Work Enviornment - Freelance Illustrator Kognity Employee Review

5.0
20 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Great culture and flexible work location

Cons

Cannot think of any cons

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Kognity Response
2y
Super to hear! I’m glad you’re liking Kognity :) Hugo CEO at Kognity

Explore other reviews about Kognity

5.0
10 Feb 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- The product; knowing that I get to work with a product that has a positive social impact - The colleagues; great people that are knowledgeable within ed-tech -The salary; good comp & ben package

Cons

I can't think of anything in particular that would be a down side

6
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Kognity Response
4y
Thanks for sharing your thoughts! Much appreciated and great to hear that you like being a part of the Kognity journey 🙌 Hugo CEO at Kognity
2.0
5 Jul 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A majority of the people you work with at Kognity have some of the biggest hearts you can imagine. Kind, friendly, genuine, ambitious, and caring; for the most part, everything the company posts in regards to the character of your colleagues is true. The company’s vision is also admirable, and one that you can feel you’re truly contributing to as part of the Kognity team. As far as the benefits package is concerned, it’s top notch, with 6 weeks vacation and the option to purchase 3 additional weeks of vacation, extra time if work is required on weekends, 3 weeks sick time, retirement fund contributions, reimbursements for health and wellness activities, and 100% coverage for medical/dental/vision insurance.

Cons

There are a few things you need to think about if you’re considering taking up employment with Kognity: 1. The company is very fast-moving, and things change almost instantly. More often than not, you’ll be overworked and find your fellow colleagues are exhausted. When Kognity tries to investigate any problem, they take their surface-level findings, hodge-podge together some inadequate solutions, and then pride themselves on “moving quickly to find a resolution.” This simply has not and still does not work, and instead only leads them to dig themselves deeper into the hole of the problem they’re attempting to fix. 2. Kognity provides great exposure to education technology as an industry. However, they grossly overwork and underpay their employees. It was not until stepping outside of Kognity to go to another company within the edtech space and find that entry level starting salary is $20,000+ higher per year for the same exact role (yes, even at edtech start-ups). 3. If you’re not based in Stockholm, you are a complete afterthought to the company. As someone previously wrote, Kognity is very Sweden-centric, and makes a lot of impactful company-wide decisions without considering that, at the time, nearly 50% of their employees were not based in Stockholm. 4. Also noted before, many leaders have not had roles outside of Kognity or lack experience in education, and they are typically the most junior in the company. The leaders they choose, in addition to the lack of qualifications, are typically the outliers when referring to the people being kind, friendly, genuine, ambitious, and caring. If you’re trying to gain a leadership role in the company, particularly on the Growth, Customer Experience, and Tech teams, you must either be a favorite, or become “one of the boys.” In terms of leadership, Kognity fails to recognize the inherent differences that come with “leaders” versus “managers”, as seen in their continuous struggle to break into the market. Having an approximately “20% overall market share” of textbooks within one curriculum when the company offers 3+ curricula, with schools often using Kognity books as a resource rather than a complete textbook replacement (which is the company’s aim to replace the printed textbook) is not successfully “cracking the market.” 5. There is a very big and unstated company “yes” culture. This goes so far as people saying yes to something, even when they know they do not have it in them, in fear of not climbing up the career ladder at Kognity, which as a company promises lots of upward career mobility. It’s a lot of smoke and mirrors when trying to find actual answers to problems, and unless the issue you’ve raised is a priority on the leadership’s radar, you get a lot of “yes” when asking questions or for help, but no concrete action comes of it.

33
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Kognity Response
4y
Thank you so much for taking the time to write such a detailed review. This is much appreciated. I realise this response comes some time after your original message; however, please know that we continuously read all Glassdoor reviews. Our team discusses them internally, and we actively work through any concerns. I would agree that two years ago, we often resorted to more superficial solutions (especially in commercial, but throughout), our leadership team's balance was too junior, and our support for those working outside of Stockholm was subpar. At the time, our salaries were mid-market (according to benchmarks). Since then we have had an active strategy to move to the higher end of the market range. We definitely had — and to some extent still have — problems with a "yes" culture, leading many Kognites to take on too much work. Since your message, we have made many changes within the topics you bring up. To start off with, we have actively recruited a higher amount of senior leaders. This includes leaders with deep domain expertise in education, beyond their functional expertise and leadership experience. We have actively worked to decrease complexity and automate operational workflows. This has given us more room to work proactively and provide sustainable solutions by detecting and addressing underlying issues and root causes to a much greater extent. We strive to deprioritise one item whenever we prioritise something new and are mindful of bandwidth constraints. I'm proud to say we have a much better process now. To ensure we pay competitive salaries in the market, we purchase salary data, collect feedback from peers in the industry, and learn from recruitment processes - we always adjust salaries if we were to see that we would not be at or above market. ​​ In short, I appreciate that you took the time to write this message and we have taken your input into account! Over the last few years we have had an above-average employee satisfaction score. We actively monitor this through pulse and survey tools. We are always open to change and have continued to improve the employee experience since then. Wishing you all the best Hugo CEO at Kognity
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