Kohl's is a great place for fresh high school graduates! - Customer Service Representative Kohl's Employee Review

4.0
30 Jul 2011
Recommend
CEO approval
Business outlook

Pros

Kohl's provides its employees with a great working environment. People get a chance to polish their customer service skills. It is a great opportunity for someone to work and save money. They are extremely flexible with their employee's scheduling. I found them to be really good about working around my school schedule. It is a great first job for someone who has just entered the job market.

Cons

Working here might make a person dependent on this job, and prevent them from aspiring for better employers. The benefits provided by Kohl's may not be as competitive as other places.

Explore other reviews about Kohl's

5.0
9 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Easy job, and ok pay for first job

Cons

Could use more hours for employees.

1.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pay is very good once you start getting raises. Weekly pay

Cons

Genuinely everything else, the pay is that high because they have to pay you over 25 just to put up with the awful environment. terrible structure, terrible management, no accountability, cliquey mean girl environment. managers are allowed to sit around and do essentially nothing while supervisors carry 100% of the load and there is no checks and balances to ensure management does the right thing. Corporate and HR genuinely don't care if certain people sit on their butt While others keep the business running. Credit card pushing is absolutely Off the Wall insane. Getting enough credit cards is all the company cares about and managers do not help. Managers are allowed to have no history with getting any credit cards at all and corporate doesn't bat an eye. If you try to speak out about anything that's going on you'll just get fired. Retaliation is allowed and encouraged.

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