don't work here if you want to keep your sanity. - POS Associate, Departmemt Associate Kohl's Employee Review

2.0
19 Dec 2015
Recommend
CEO approval
Business outlook

Pros

The ONLY good thing about working at Kohl's is on certain days, they have fun things to do. Crafts, cookies and cocoa, donut day, hat day, but they only do this so they can pride themselves on being a fun working environment.

Cons

Where to start... the management is awful. They are either lazy and sit in their office all day, or they micromanage what you do your entire shift. It's easy to get on the bad side of a manager, and I've had one humiliate me in front customers before when making a mistake on the register, when I was barely trained. (Training is another Con. It sucks) The managers have favorites and it's very obvious and rather disheartening when you shop in the store on a day off, and the managers look at you with distaste. They like to keep the store understaffed so you're over 5 departments, and give you 6 hour and 45 minute shifts, so instead of a meal and a 15, you get a 20 for your whole shift. And because the store is understaffed all the time, they'll call you back to work after 11 minutes because it's not illegal. You can't have drinks on the floor, so you have to sneak them so you don't pass out or have to take your break too early. You'll ask them 7 times for your break over the walkie within two hours, and they'll ignore you until its technically too late to take it (30-45 mins before your shift ends) and then they'll fuss at you where everyone can hear about waiting too late to ask and not giving it to you. So some shifts I wouldn't even get a break. They will yell at you for the direction you're folding. For talking to another coworker in your department while you're both working. Anything. I've had some of the worst customers and the managers lose their spines when the customer threatens to call corporate when they can't buy a $200 razor for $24.99 and use 5 percent off discounts. Which is against policy. Everyone hates their life at Kohl's. Don't work here unless you absolutely have to. It sucks.

Explore other reviews about Kohl's

5.0
20 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

flexible work schedule great coworkers location is very continent

Cons

store hours change every few years you can be moved a lot in one day (bothered others not me) certain customers WILL recognize you as the "lady who would not honor kohl s cash from 5 years ago"

3.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

managers can be friendly at times

Cons

Little to no training been working here for almost a year now there’s still something I don’t know every day. What was most difficult for me was being at registers as I was trained in two days by shadowing someone. There are so many situations and problems that will come up every day and you will learn something new! They never taught me about Kohl’s cash, how to read receipts, reprint or edit receipts. They schedule so little so when you do learn something there’s no chance of rehearsal because you come in three weeks later working at a different department.

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