3.0
26 Jan 2026
Former employee, more than 8 years
Cincinnati, OH
Recommend
CEO approval
Business outlook
Pros
Supportive managers and coworkers. Decent benefits. Good work life balance.
Cons
Subpar raises, and limited opportunities to move up from the helpdesk. Simply not enough openings. Easy to get stuck there for a long time. Often there are big moves to let go of top paid talent or pressure into early retirement and replace with contractors. Overall quality of support has suffered. Store employees complain about this.