Bully-type management and huge lack of appreciation - Medical Assistant Kroger Employee Review

1.0
29 May 2016
Recommend
CEO approval
Business outlook

Pros

Great pay for an extremely easy job, good benefits, great team of nurse practitioners, good amount of PTO, a lot of free time during shifts

Cons

Management is horrible. Never at any job have I disliked management so much. The job seemed great at first but it soon changed. And this definitely isn't just my opinion but comes from several of the employees there. Members of management are so quick to throw you under the bus or write you up for the TINIEST things. "Accidents" are extremely frowned upon and are never forgiven. This makes the job extremely stressful and I constantly went to work thinking I would get fired if I did anything wrong at all. Management believes that employees must be perfect in every way, and if you are anything less than you will be targeted and end up fired for something small. I have heard from several others that they will go as far as to watch you on Facebook. Members of management never show any appreciation whatsoever to their employees. Emails sent to employees are constantly negative and demanding. Patient satisfaction is way more important than employee satisfaction. Guidelines and/or rules are constantly being broken to satisfy the patient so therefore no one ever knows what the right thing to do is. If you go by the guidelines but upset the patient you will get in trouble. Pretty much whatever the patient wants they get, no matter if it is not the right thing to do. I used to love working here but members of management made it absolutely miserable for me.

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5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Nice management, nice coworkers, willing to help

Cons

Could be a lot of work sometimes

3.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

• Generally work with fantastic people. • Work is not difficult, and time flies when busy. • My bosses collaborated with me to create a schedule that worked, as I often had other commitments. • Overall, a pleasant work experience most days. Get good at what you do and you'll do fine.

Cons

• Some of the senior management was less friendly than others - as to be expected. • Days were very volatile; some could be extremely easy, and others could be a nightmare. • Scheduling was kept rather limited; although I was able to get the hours I wanted, often times management would look to cut hours from departments whenever possible, leaving less support.

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