Pros
Serving our customers is often the best and occasionally the worst part of what we do. Many of our associates are very hard working people who come to work with a great attitude. People have to eat so we know there will always be a demand for our services.
Cons
I have only worked in the Atlanta Division so I can only address what I know. Kroger is a dog-and-pony show. We clean up real well when we think visitors are coming. Management is routinely abused (and sometimes abusive because some of us think that is the only way to manage). Unrealistic expectations and limited human resources create unnecessary stress and tension at work and at home. For most of us (not many, but most) there is no work-life balance and those of us who can find other work are actively seeking other employment causing a drain in young and creative talent. Trust and morale are at an all time low. We don't serve our customers anymore. We perform tasks. Considering leadership, personal growth, benefits, etc., we don't understand the concept of "positive" leadership. It is rare, and personal growth is more often than not determined by who you know, who is willing to mentor you or be an advocate for you or what your last name is. Even the best of us get tired and become weary when eventually we understand that the game is not the same for everyone. This organization is surely not what Barney intended.