Pros
Head office training was great, as was the ongoing training. Product allocation for staff was generous. Nice customers to work with. Beautiful store to work in. I met many nice colleagues.
Cons
Expectation that "lower down" members of staff should act as a manager due to continual managerial absences. I was not a manager but was often doing that job. Very bad hourly rate for this responsibility. Petty behaviour and nasty gossip about myself and others. Typical of retail anywhere. I think managers should adhere to professionalism and set an example. You are expected to work above your contracted hours with little or no notice. If you worked 30 hours a week for instance, you are not compensated with the appropriate amount of holiday pay.