L'Occitane

Friendly work environment - Sales Associate L'Occitane Employee Review

4.0

30 Sept 2020

Recommend

CEO approval

Business outlook

Pros

It's a great place to work if you love to learn, they have a educational tool which allows you to have product training and skincare training. Always new products to learn about You get a great 40% staff discount on products Around christmas if your store hits certain targets you earn commission. There are always good incentives if you meet targets or sell a certain number of products. You often get given free products for incentives and you get allocated new products monthly. Small teams of 4 - 9 people so you get to know everyone really well and make good friendships

Cons

Its a very competitive work environment, always targets to meet. You are expected to sign up every customer that buys something to make an account with the reward scheme, which is very unrealistic and can put customers off. Expected to approach all customers and apply product to customers hands or make them smell perfume which can often be awkward as not all customers like this. So its a fairly pushy work environment, and its very numbers based at times.

L'Occitane Response

Hi There, Thanks so much for taking the time to write a review, it really does help us understand more about what our wonderful employees think. We'll certainly feedback about the targets and the sign ups however, these are hugely important to us as we are an omni-channel business. Thanks again Sam lucking Recruitment Manager

Friendly work environment - Sales Associate L'Occitane Employee Review

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