Toxic company and management - Senior Manager LEAP Legal Software Employee Review

1.0
10 Jun 2019
Recommend
CEO approval
Business outlook

Pros

I met some wonderful people.

Cons

This biggest problem at LEAP is the toxic leadership that all starts from the board level and CEO politics resulting in multiple leadership changes and after that getting rid of staff the previous CEO brought in. The company does not value its employees, it only breaks them down and spits them out. Even the previous CEO was spat out, so no one is safe and staff know that. But karma is a wonderful thing. The number of employee that left the company suffering from mental health issues, anxiety or depression is astounding. It's not a mentally safe workplace. They'll claim LEAP is not for everyone and only high performers need apply. But in reality LEAP is a huge machine that will destroy any confidence you have. They'll dangle carrots to attract you like free breakfast, coffee and boat trips but don't blinded by this. These are simply not worth what you take from your staff. Also I can confirm all the super positive posts on here since May have been because the Chairman told the management team to write them. So don't believe what you read.

avatar
LEAP Legal Software Response
6y
I’m all for karma! And believe me, Glassdoor can clock a fake review a mile away. That said, no company is perfect, and we certainly don’t claim to be. It takes more than free coffee and a boat trip to make a workplace feel like somewhere you want to be every day. The new leadership team clearly ruffled some feathers and challenged the old order. I am concerned about claims that we’re not a mentally safe workplace given we ran an employee engagement survey recently, which didn’t highlight any of these issues. Our HR team are wholeheartedly committed to providing the safest workplace with the benefits designed to ensure you retain your sanity in and out of the workplace. I’m sorry that we couldn’t make it work for you, and I wish you all the best in your new position, with a business whose objectives are more closely aligned with yours.

Explore other reviews about LEAP Legal Software

5.0
13 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Flexible working arrangements, remote but there is an office if you wish to go in. - Lots of opportunities to work on interesting projects and have visibility. - Kind and genuine exec team. The structure feels flat and everyone is very approachable. - Everyone is responsive, helpful and solutions focused. - Great HR function - we had a company retreat last year, there is a mentorship program.

Cons

- The US team only has so much control over the product and strategy, since the HQ is in Sydney -Work is relatively fast-paced, but its reasonable compared to most other workplaces.

1.0
18 Nov 2025
Recommend
CEO approval
Business outlook

Pros

LEAP has what use to be a strong product and a huge market presence, especially in the legal-tech space. The work itself can be interesting, and many colleagues across regions are talented, driven, and genuinely want to help clients. The challenges are mostly global culture.

Cons

There is little consistency across teams, and a lot depends on which manager you end up with. Burnout is extremely common. HR is not willing to address issues, so problems repeat. It’s not an environment where people feel supported, and internal behaviour doesn't reflect the values advertised publicly.

5
See reviews by: Helpful|Rating|Date|All