Poor company - Technical Support LRG Employee Review

2.0
5 Aug 2020
Recommend
CEO approval
Business outlook

Pros

Nice people in some departments

Cons

Very strange company. Spent two days in n induction being told how much money LRG make in profit. Then as soon as C19 happened we were furloughed and subsequently made redundant. Right from the beginning of the pandemic they said their priority was cash flow unlike most other companies who's priority was either their staff or customers.

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LRG Response
5y
Thank you for your review. The country has faced unprecedented times over the last 6 months which nobody was able to predict at the beginning of this year, resulting in the temporary closure of our branches, and our priority has been ensuring as many staff as possible would have jobs in the long term after lockdown eased. This has been a difficult period for many people, and our mental health first aiders have been on hand throughout, making personal calls to randomly selected employees to check in on their welfare. Our staff are the heart of our business and I'm sorry that you've not felt this to be the case. Thank you again for the feedback and we wish you the best for the future. Lizzie - HR Department

Explore other reviews about LRG

5.0
28 Dec 2023
Recommend
CEO approval
Business outlook

Pros

It was a good work environment

Cons

Bad work environment for managers

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LRG Response
2y
Thank you for leaving us a 5* review and your feedback around work environment in particular for managers. We would be keen to understand a little more about your comments around this, to hopefully improve and better our offerings to managers. Please email lifeatlrg@lrg.co.uk we look forward to hearing from you! Razna - HR Department
2.0
27 Apr 2024
Recommend
CEO approval
Business outlook

Pros

It help me a lot during my student years I was earning

Cons

It took so much time Customer satisfaction was the thing

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LRG Response
1y
Thanks for sharing your feedback, we're glad to hear your employment with LRG supported you through your student years, however are disappointed to hear that you felt our customer satisfaction did not score well. Our Google Reviews as an organisation is at 4.5 stars out of 5 which is something we pride ourselves on. Albeit, we are always looking to improve our customer satisfaction and have recently been accredited by the institute of Customer Service, which will help maintain and enhance service standards. Thanks again for your review. Razna - HR Department
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