Lots of potential, poor culture and leadership - Anonymous employee Labelbox Employee Review

1.0
28 Jan 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Most of the team are great to work with. They are smart people who care about what they do and want to do the job well - The daily work is satisfying with good customers and a problem space within AI that is challenging - Work environment is flexible and the company has supported fully remote for many years even before COVID - People at the company genuinely want to make it better, they work hard and want it to succeed despite opposition

Cons

- Exec team is distrustful and suspicious of employees especially CEO Manu. Brian is COO even though he is listed as CEO on glassdoor - Lots of micro-management. There are hourly pings in slack if things aren't moving at the breakneck speed CEO wants. What he wants changes daily and contradicts itself - People are fired and disappear without warning. One day they are there the next they don't show up to a meeting and you have no idea why - The company values are used against people to validate harassment, long hours, and firing anyone who disagrees with the methods and direction of management. In particular 'craftsmanship' which was so misused, it became an inside joke - Scapegoating happens often. There has to be a villain: either a person or a whole team that is the problem with little accountability or ownership of the problem at the leadership level

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Labelbox Response
5y
Thanks for the feedback - we’re happy to hear you found the work satisfying while recognizing the very hard problem we’re trying to solve within the industry. Yes, our team is fully distributed globally, so emails and slack messages may come in late into the night- as we encourage our team to work when they’re most creative and effective - and as a company which thrives on asynchronous communications, our team knows that no response is expected or required at night or on weekends. When people leave the team, either voluntarily or involuntarily, it’s either because this ultimately wasn’t the right fit for them, they weren’t meeting the high bar we set for ourselves, or have had ongoing performance issues. It’s company policy to not share details of departures with the entire company out of respect for each and every employee. We do take feedback seriously and follow up with action items from anonymous employee feedback. The founders are continually investing in their growth and leadership skills and realize no one is exempt from making mistakes and are always striving to grow and learn from our mistakes.

Explore other reviews about Labelbox

5.0
22 Dec 2025
Recommend
CEO approval
Business outlook

Pros

The structure of the team is rather flat and allows for easy communciations between team members

Cons

Not really of a cons, but sometimes may get overwhelmed with tickets

1.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Good at first but after they get your information, it's only temp. Even if you're doing the tasks fine.

Cons

They steal your models to automate an AI bot to complete their client orders. You don't make the money you should. Even when you do fine. Everything I've exceeded in, I was removed from after they got our models. Then all of a sudden it's a paused project, removal from, etc. I work law enforcement nationally and a US gov't contractor. This place is a scam and shut down.

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