Not a good place - Customer Service Representative (CSR) Labelink Employee Review

1.0
12 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Good people on the shopfloor to work with

Cons

The management is not good. Just 3 people in the office but not that good. Noone interested to improve the process so a complete mess. If the management changes maybe it can be a better place. Pay is also less as compared to the workload.

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5.0
3 Nov 2024
Recommend
CEO approval
Business outlook

Pros

* Unlike many companies in the print industry that have turned to Private Equity, this company is instead privately owned and operated. * The management team is easy to access and makes themselves available to talk. * The HR team is some of the most compassionate people I have met and they are great employee advocates. * The President of Labelink started the company twenty years ago and his passion for the company is admirable. He is open to feedback and is a true team player. * The sales reps are all great people. They each have a niche in the label business and they are happy to share their knowledge with the team *The marketing team is dedicated to helping the sales team bring in new business, assist with corporate communications, and support the HR team. * Every department in the organization is willing to collaborate. * The industry has been down for several years following COVID. However, while competitors are forced to close plants and lay off hundreds/thousands of people, Labelink continues to see growth in revenue and maintain their workforce. They are acquiring new locations at a steady rate and are currently building a new plant to support their growth. * Ability to quickly pivot on projects and speed to market

Cons

* Overall, I would say Labelink is a fantastic company. I have worked at small and large corporations, and when I compare Labelink to those other companies, I am very impressed with how Labelink operates.

2.0
23 Mar 2025
Recommend
CEO approval
Business outlook

Pros

The environment itself is okay, but the plant manager is extremely tough to deal with. He delivers instructions very condescending, but with a smile on his face. The team as a whole is diverse and great to work with, however the plant manager is absolutely horrible. He will never show any appreciation for a job well done or give credit where its due.

Cons

The team as a whole is diverse and great to work with.

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