Poor communication, Slow progression - Machine Operator Lactalis USA Employee Review

Great work culture. Supportive and collaborative atmosphere.

Have to negotiate for your worth.

I worked at the LHD division. Pros: Talented employees, strong products/business, and a culture that was once great

Cons: Significant decline in morale, trust, and employee engagement following executive leadership changes. This used to be a company that people were genuinely proud to work for. The culture wasn’t perfect, but employees felt valued, leadership was approachable, and there was a strong sense that people mattered alongside business results. Executive leadership changes began in 2025, and the shift became much more noticeable after the LHD CEO departure at the end of the year. Since then, morale, trust, and engagement have declined significantly. The culture today feels very different from the one that made many employees join and stay. Communication is less transparent, decisions feel more disconnected from employees, and there is a growing perception that executive leadership is focused on short-term objectives at the expense of the people who helped build the business. The appointments of the new CEO, US and CEO, LHD coincided with a dramatic shift in employee sentiment. Whether intentional or not, many employees have experienced these changes as a move away from the people-focused culture that previously set the company apart. There have also been broader changes across the executive team, and the organization feels increasingly centralized and disconnected from the realities of the U.S. workforce. What is most frustrating is that there are still many talented, hardworking people throughout the company. The issue is not the employees. The issue is that executive leadership has failed to preserve the culture that was once one of the organization’s greatest strengths.