Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Lands' End

      Engaged employer

      Lands' End reviews

      It's doable but extremely stressful - Customer Service Representative Lands' End Employee Review

      2.0
      1 Sept 2016
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Pays well. good amenities like events and discounts and gym. Location wise nice and easy drive. Twenty words is hard to do when you don't want to work there anymore.

      Cons

      Dealing with impossible customers. Extremely stressful situations. Hard to excel up in company. Occasionally unorganized. Some employees I feel don't do their work and yet are not yelled at or fired.

      Explore other reviews about Lands' End

      5.0
      20 Apr 2026
      Intern
      Recommend
      CEO approval
      Business outlook

      Pros

      Good Work Culture Great people

      Cons

      Very very very very manual systems

      avatar
      Lands' End Response
      1mo
      Thank you for sharing your experience. We’re glad our people and culture have made a positive impression, and we appreciate your feedback on our systems. We’re actively modernizing tools and processes to better support day-to-day work.
      3.0
      27 Jun 2026
      Packaging
      Recommend
      CEO approval
      Business outlook

      Pros

      No Drama, Helpful and friendly Leads, generally pleasant coworkers. Easy tasks. Nice schedule. Free Gym included

      Cons

      Outdated Facilities, sometimes stressfully fast paced, Overall fairly bleak workplace.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Lands' End jobs | Lands' End salaries | Lands' End benefits | Lands' End interviews
      Lands' End reviewsLands' End Customer Service Representative reviewsLands' End review