If you care about your mental wellbeing, DON'T WORK HERE - Aesthetic RN LaserAway Employee Review

1.0
1 Oct 2023
Recommend
CEO approval
Business outlook

Pros

The people I work with. They are the reason why I am still hanging around.

Cons

I don't even know where to start since everyone else has made such great points on their company reviews. I used to love working here. It was a great company until you start to realize how money hungry this company is. They DO NOT CARE ABOUT THE NURSES. They only care about the sales team, why? Because they are the ones bringing in the money. They make more money than the medical team. Yeah I said it. What was the point of my degree if I make less money when I am the one doing the labor and have more liability doing my job. I have had to go to the chiropractor because of how much laser hair removal I have to do in a day. I came here to do everything including injectables, and I hardly get any in a day. If I get one a day its a blessing. I didn't want this job to just do laser hair removal all day. They think we just sit there and point a laser at patient's bodies and its just that. No. I am the one sitting there with my back aching, yelling over the loud machines to have a decent conversation with the patients. I am the one getting to know them and spending way more time with them. This company has made so many changes that has made our job less efficient. We used to be able to visually see the entire day's schedule (color coded blocks). Why is this less efficient now that it's gone? Well let me tell you, the clinic usually has multiple rooms with multiple usages. Unlike the newer clinics with rooms that are made for each individual treatment we have, the older clinics have to stuff multiple machines in there. God forbids if there is a tattoo removal appointment and someone is already in that room doing a long hair removal treatment, you literally have to knock on the door, ask them to stop mid treatment, and the patient has to leave to a different room carrying all their things wearing a little robe. The reason is to make sure the sales team can figure out their job without the nurses helping them fix the schedule when there are discrepancies. Doesn't the company want team work and collaborative work? Like if they really suck at their job, shoudn't their sales manager sit down and train them more? I don't get it. The company has protocols that were to help nurses be overworked. Example, lets say there was a 75-90 min hair appointment. The next one shouldn't be another hour long appointment. They should have something small in between. NOPE. They still have the protocols in place, but now they want to squeeze in as many patients into the schedule, not giving a toot about the nurses. I had two looooong appointments back to back and they allowed that to happen. It's so easy for the sales team to move their mouses and click things left and right to add people on, but that means less time for the nurses to thoroughly do their treatments. You're making me work more and not giving out yearly raises? Give me a break. You're telling us to focus on the patient in front of us, but shouldn't we look out for ourselves too? We are supposed to clock out for lunch before the 5th hour or else we get in trouble. How are we going to give quality treatment when our schedule is almost stacked to the brim. The only time we don't worry about our schedule being stacked is after our lunch and that's because we can go overtime. But not all nurses are in agreement with staying overtime. WE GOT THINGS TO DO. Maybe ask the nurses if they are ok with it first? We don't want to be forced to stay over the time if we are technically scheduled until a certain time. Nurses here don't get commission or tips. Ridiculous. If we upsell patients enough and get the appropriate amount of points we get a bonus. Either $100, $250, or $500. When we get paid out on that it gets taxed so much it is barely enough to pay for gas in this economy. Especially in California. The company is asking for positive reviews at THE WORST TIME to help with candidates for the job, but I'm not going to lie. I am going to be brutally honest.

Explore other reviews about LaserAway

5.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

They were super very nice

Cons

They were mean and competitive

2.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Competitive pay and strong training for new aesthetic providers. You’ll gain experience quickly because of the high patient volume.

Cons

LaserAway is a sales company disguised as a medical practice. Revenue consistently comes before patient care and provider well-being. Providers are routinely triple booked, making it nearly impossible to give patients the time and attention they deserve. Rushing through consultations and treatments creates unnecessary stress, increases burnout, and can compromise patient safety. Sales consultants have more influence than licensed medical professionals. Treatments are frequently sold before a provider even evaluates the patient, and nurses are often expected to justify or perform services they may not believe are appropriate. Medical opinions are routinely overshadowed by sales goals. The culture prioritizes quotas, memberships, and packages over ethical, patient-centered care. The PTO policy is extremely poor. Full-time employees receive only about 1.5 weeks of PTO per year, yet you’re expected to keep your schedule open seven days a week. You cannot submit unavailability or reliably schedule appointments in advance without using your already limited PTO. Maintaining any work-life balance is unnecessarily difficult.

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