Unicorn is becoming donkey - Senior Manager LeadSquared Employee Review

2.0
30 Nov 2023
Recommend
CEO approval
Business outlook

Pros

1. Decent Product for SMB 2. Competitive Salary

Cons

1. Worst HR specially for PS - Never such rude & incompetent HR. 2. Verticalization was a bad decision, its limited the learnings & product utilizations. 3. Heading PS team by Sales people is 'the last nail in coffin" . Heads/VPs have completely biased towards other teams instead PS/KAm/CSM & all 3 teams suffer most which is causing incomplete implementations & support. 4. Accept that current product not fit for few domains, Dont try to replicate competitor's product by adding patches. 5. Firing own employee & bringing competitor's employee won't change anything until core issue of leadership at vertical end get fixed. 6. None of the process i.e. implementation, Support, CSM follow standard procedures. Only focus on implement in 2 days & give half-backed cake to client to start billing. 7. Interns with less then 1 year experience managing team !! God save the company & client both. 8. There are senior ppl who have multiple POSH but as they are from sales , they simply out of it after ' "INVESTIGATION" ' 9. Work life balance is good if you are in good book of Sales VPs.

Explore other reviews about LeadSquared

5.0
14 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Everyone is team oriented and works very hard

Cons

A lot of work but you get to learn a lot

4.0
18 May 2025
Recommend
CEO approval
Business outlook

Pros

Nice plAce to work on it

Cons

The team is awesome to

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