The Company Takes Months to Complete Work - Anonymous employee Legacy Restoration Employee Review

1.0
24 Mar 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Learning about the insurance and restoration business.

Cons

The company sells the job as an independent sales person, however, before you know it they are breathing down your neck that nothing is good enough and you need to work 70 hours a week, even though you are paying for your own expenses. On top of that, they intentionally drag their feet to complete client jobs so that they will not have to pay salespeople full commissions. They hire 20 or so people and then either let them go once they are about to pay back their draw and earn commission, or frustrate them so much by not completing work that the employees will quit. There are jobs that had been started in May-June of last year 2015, that are STILL not completed as of the beginning of April this year 2016. They have confirmed this by providing an updated commission statement that I had to ask multiple times for since October 2015.

avatar
Legacy Restoration Response
9y
Thank you for taking the time to review our business. Legacy Restoration, LLC is a construction business that has been in business for over 5 + years and: - holds an A+ rating with the BBB - is an accredited business with the BBB - Platinum Preferred Contractor with Owens Corning (only 25 in the state of MN) - 2016 nominee for the BBB Torch Award for Ethics - awarded #83 in the Top 100 Roofers in America by Roofing Contractor Magazine - 4.5 out of 5 Stars with 143 reviews on Guild Quality - 4.3 out of 5 Stars with 38 reviews on Facebook - 4.3 out of 5 Stars with 23 reviews on Google These are not characteristics of a company of which you describe. It would be impossible to achieve these milestones if Legacy Restoration was such a company. Your characterization of Legacy Restoration is just flat out wrong. It is not uncommon for people to try and sell in this tough business and find out that you are not a good fit for this industry, the insurance restoration industry. There is no question that your paychecks cashed each pay period. A company would never "drag their feet" so they wouldn't have to pay their sales people. Legacy Restoration certainly does not do that. That logic is completely backwards, and truly shows your lack of business acumen. We want our Sales Reps to be the highest compensated employees at Legacy. And yes, our Sales Reps are indeed employees. Interesting that you would say that Legacy provided you with an updated commission statement. Why would an unethical company provide you with an updated commission statement? Legacy Restoration would never ask a Sales Rep to leave the organization if they are able to keep up with their sales quota and conduct themselves in an ethical manner. Legacy Restoration understands that not everybody can make it in this industry. We have a great bunch of employees who are rock solid! Our outlook for 2017 is beaming. We wish you the best in your future endeavors

Explore other reviews about Legacy Restoration

5.0
27 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Good pay to knock doors and support your family but will not make commissions at all

Cons

Will never make commissions at all not enough commission percentage to make money

1.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Had fun work events when we did have them for the team

Cons

Poor commission rate, poor work life balance, poor management and support from up top.

See reviews by: Helpful|Rating|Date|All