Short sighted, trying too hard to make an impact - Anonymous employee LegalZoom Employee Review

The culture in this company has completely changed over the past few years. For a long time there was a tradition of maintaining employee satisfaction and high levels of morale, however over the past few years many internal changes and bad decisions were made that were extremely detrimental to the overall workforce. Very high levels of attrition, good talent is leaving for many reasons, C-Team is old and haggard and has got to go. John Suh needs to be replaced by a real CEO, the company was more efficient and better positioned before he was appointed CEO, back when Brian Lee (the real brains of the company) was still there, LegalZoom had potential, if they keep John Suh as CEO, Primera will lose the $250 million they dumped into this empty shell of a company. There has been a pattern over the last 3 years of the CEO liking an idea (whether his own or from the R&D team), launching it full force without doing his due diligence and really researching and contemplating the consequences of these ideas failing, and when they do eventually fail, he chalks it up to 'celebrating failure'... Celebrate failure, yeah by laying of 30 employees (many tenured) to try and make up for the millions you wasted on ideas that weren't properly executed, all because you have to be in control of EVERYTHING! Frank the President and COO has been there for just as long as John, he's a good leader, but not in that environment. At this point he just needs to stick around long enough for his shares to mature, dump them, make his $10+ million and move on to another start up that will value his experience.