The Enemy you know - Sales Specialist LegalZoom Employee Review

2.0
10 Dec 2021
Recommend
CEO approval
Business outlook

Pros

We help a lot of people start businesses and take care of their families through our products. There used to be a lot of of fun in the office, work parties, outings, we had coffee come multiple times a week. There were ways to spend time with your teammates when you weren't on the phones.

Cons

In sales, the last year has become almost ridiculous. They implemented a new sales strategy, Griffin Hill, which is all right, but the man they hired to teach it is pretty high on his own medicine. This process takes longer, which means less contacts to make sales with, but goals keep going up every month (and I often wonder how on earth they expect us to keep pushing these new limits every month without screwing up our mental health - because they can't). LegalZoom used to have a natural cycle of a busy time and a slow time, and now they're trying to make us be busy all the time and it's exhausting. We went public this year, and while it was clearly a great way to line the C-Team's personal pockets, the stock options we were offered were a joke, and stock prices have fallen hard since then. Our tech is still from 2001 in so many options, and I'm not sure how LegalZoom's processing team will survive the death of Internet Explorer since so many teams still use it. Leadership is always asking for feedback, but when it comes to money and how it impacts employees, they don't seem to care.

Explore other reviews about LegalZoom

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance is actually great. The people you work with are smart and generally fun to work with

Cons

Roadmap is very disorganized, you kind of have to assume you will work on any random project each day

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LegalZoom Response
7h
Thank you for your review and for sharing your experience. We're glad to hear you've found a strong work-life balance and enjoy working alongside talented colleagues. We appreciate your feedback regarding prioritization and planning, and we're always looking for ways to improve how we communicate and execute on our roadmap. Thank you, again.
3.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits and good culture

Cons

Very AI focused with constant fear of layoffs by employees (based on my experience). Pay isn’t great, especially given the current cost of living. Poor communication and planning regarding updates and project rollouts.

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LegalZoom Response
7h
Thanks for the review, and we appreciate your feedback. As we continue to evolve and invest in new technologies, we remain focused on supporting our employees and creating opportunities for them to have an even greater impact. We also recognize the importance of clear communication and value feedback that helps us improve the employee experience. Thank you for sharing your perspective.
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