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Lemonade Insurance

Is this your company?

Too good to be true, toxic - Claims Adjuster Lemonade Insurance Employee Review

1.0
18 Jul 2023
Recommend
CEO approval
Business outlook

Pros

The compensation is competitive for the first year or so.

Cons

It’s going to seem too good to be true, amazing, a breath of fresh air….until it doesn’t. This won’t be TLDR and it’s not going to be smothered in emojis and the color pink so no one from Lemonade will probably read this. But let’s get real. Let’s also read between the lines that most good reviews on here are from leadership and upper management positions- no surprise there. Anyone who speaks up is put on a “radar” and purposely receives reviews that take them out of the running for leadership positions. The toxic positively is sickening really. New update that you’re not a huge fan of? Don’t speak up and express your concerns- that’s frowned upon there. The system/program- any time there is a new update the system is down, the most recent had the system down for the whole day with no updates or acknowledgment from leadership. We couldn’t close claims and just sat like sitting ducks. Outsourcing positions and then not providing the adequate training to succeed in the role. But still holding other positions to unrealistic standards while defending these positions that are severely lacking. Tip for others: I hope you never have to go to people ops-zero help and zero empathy. Horrible experience. I’ll be sure to never recommend lemonade to any co workers or clients in the field as why would I promote a company that doesn’t look after their employees and treat them correctly and with respect.

Explore other reviews about Lemonade Insurance

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company/culture, great people, great exam support. Surrounded by the cream of the crop in the insurance and insurtech world. interesting and dynamic work. A nice bonus is you will learn how to code here, it's non negotiable.

Cons

No formal rotational programs. Work can get get overwhelming during exam season (maybe not a unique thing to this company). No bonuses, just equity.

3.0
20 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

When I started there it was amazing. Lots of flexibility, good pay, great benefits, and fantastic people to collaborate with. It was a real startup culture.

Cons

Once they started hiring old hats from entrenched and archaic insurance companies to be senior leaders the tone changed. Almost overnight it became just like the institutional insurance companies where you can be stabbed in the back at any moment and you’re only valued if senior leaders can see your work product. If you don’t have regular interactions with them or pat yourself on the back often you are as good as gone.

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