Zone 1 Sweatshop - Retail FX Sales Consultant Lenlyn Group Employee Review

3.0
20 Oct 2020
Recommend
CEO approval
Business outlook

Pros

Overtime rates, Fun conversations with customers and colleagues

Cons

1 to 1 monthly reviews are not fair (New Consultants are compared to Senior Consultants instead of those of similar employee duration; Reviews don't mention lack of customers as the reason for not meeting sales targets; FX Customers are lost when branches have to be closed when replenishing ATM and Retail stock or when Western Union customers have to be served); Sales dialogue template is based on Mystery Shopper's dialogue but is not realistic compared to everyday dialogue with customers; FX Rates are too expensive compared to neighbour's FX rates

Explore other reviews about Lenlyn Group

5.0
20 Nov 2021
Recommend
CEO approval
Business outlook

Pros

flexibility opportunity growth reputation remote

Cons

temporary contract limited remote options benefits distance

2.0
14 Aug 2018
Recommend
CEO approval
Business outlook

Pros

You get full benefits with the company if you want. Insurance and vacation. And you can learn how to deal with all type of customer. Company pays break time

Cons

The only reason why I gave this company 2 stars is because it allowed me to get experience in that field cash handling and sales. Schedule changes without notice and the manager can call you on Tuesday at 10 pm to inform you that you have to come to work next day at 6 am. Management have absolutely no respect for employees. If you need a specific day off for a personal reason you have to explain what is the pesonal reason(literally the whole reason why you need that day off even when it’s one of your 2 days that you have off in a week it’s not like you are requesting a personal pay day besides those 2. The schedule is send to employees one day before it start( Saturday afternoon sometimes you don’t know if you have to work on Sunday at 5 am) Manager call you or text you in your day off to ask you some questions that can wait until next day that you are working. I mean you shouldn’t be bothered in your day off.

1
See reviews by: Helpful|Rating|Date|All