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Lennox International

Is this your company?

Just needs a little more tweaking - Customer Service Representative Lennox International Employee Review

3.0
20 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Lennox is a great company, a large company, lots of great people to meet and network with, pay is decent

Cons

Customer service is the bottom of the barrel there, they only hire through Randstad, an unprofessional temp agency.

Explore other reviews about Lennox International

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

good culture and decent pay

Cons

not a lot of cons, can get slow if you don’t ask for work a lot

2.0
29 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fellow employees! No micro managers. Health benefits were decent.

Cons

I have significant concerns regarding employee compensation, bonus structures, and overall company spending priorities. There is a growing perception that investments in expansion are taking precedence over investments in employees. I am also concerned about how employees are treated and the consistency of leadership's commitments. The decision to eliminate the hybrid work arrangement after previously assuring employees that it would remain has damaged trust. When commitments are reversed without clear communication or justification, it becomes difficult for employees to have confidence in the organization's leadership.

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