Pros
The only pro of this job was that I was able to meet a couple of great co-workers who I still stay in touch with and would consider friends. Do not let the free health benefits lure you in, I promise you it is not worth it.
Cons
Management -I do not know how else to say it, but management is a mess. To have one person in charge of managing multiple departments (including departments they have no knowledge/experience in) is an issue. Sales needs an in-house manager, technicians need a manager, and customer service needs a manager, not all under one person. Within my first few days of being employed here, I had multiple voices in various departments telling me to be aware of management and their lack of competence. This was pretty much immediately confirmed as I became familiar with day to day operations. Within my first week of being there management used extremely offensive/degrading language when describing another employee and I never looked at them the same way after that. Managers are supposed to be respected, well spoken, well presented leaders who challenge employees to be their best and that is the opposite of what you can find at Lexington Alarm Systems. Complete lack of tact and respect. Co-Workers - I would say 75% of staff is committed to the cause and follows rules and protocols. The other 25% does not and it truly affects the workplace energy and co-worker relationships. Management is aware of this and promises everyday things will change and they will hold employees accountable and I can assure you they did not (and still have not). Countless meetings were had addressing issues with zero follow through.