The upper management specifically use the company as a cult of personality and have little to no skill or knowledge of their field of practice. The management is anything but supportive and use bullying tactics, fear, and instability to maintain control. They are unethical and unprofessional in their management and frequently ignore the policies they implement. There is more focus on attempting to make the CEO appear successful and assuaging her massive ego rather than concern for the client. Turnover for staff is high and management appears to be oppressive in their tactics toward them.