Small company with organizational problems - customer manipulating bonus schemes, not really interested in the products. - Team Leader Lifeplus Employee Review

1.0
1 Oct 2018
Recommend
CEO approval
Business outlook

Pros

Ok pay, free products, relaxed environment

Cons

Poor mamagement, lack of communication, management not interested in staff development or wellbeing. The contact centre is the worst, managers are ignoring to what people want or need, they all seem busy but nothing is done for agents. The ok managers are put down by higher management if they speak up. Seems like the whole company is a fraud..

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Lifeplus Response
3mo
We appreciate your openness in sharing this. The concerns you’ve outlined are recognised and continue to guide improvement efforts across the business.

Explore other reviews about Lifeplus

5.0
7 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Not yet another high-pressure environment, as I expected. Organized workflow and professional people. Reasonable expectations and room to work independently. Getting more confident in handling conversations with customers and more creative at solving problems.

Cons

I haven’t noticed any major issues.

2.0
2 May 2026
Recommend
CEO approval
Business outlook

Pros

Resolving different issues gave me satisfaction at work. It also increased my learning and helped me to do better every day.

Cons

In my opinion, the people at the top always decide the fate of the company and their reputation as an employer. They were the worst kind here. Most employees were drowning in work with poor support and no one to help them. The blame always lay with the leadership as they did little work and too long to make some decisions or give some approvals. It was a burden for already overworked employees who couldn't take things forward for hours or days without the approvals. Some managers were also awful. They offered zero support but were ready to criticize everyone. It was hard to deal with such toxic people. Even having conversation seemed like an endless battle. Please beware and avoid it if possible.

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