Pros
It was good money for the department I was in. I got to work with great people in the field and most of the employees at HQ were great too. ESOP when it was actually worth something.
Cons
Senior and mid-management are screwing the company into the ground. Lack of proper procedures on the latest equipment roll out was pathetic. They took a really insightful product and totally failed on the deployment of it. Losing 31 schools in 2 works in one territory because of lab issues is a prediction of things to come. You want to be in yearbook production, go to Jostens because Lifetouch sucks at it. They are losing more schools than they are getting and it's all to blame on bad mismanagement of this rollout. Middle management is too pre-occupied with saving their jobs and ESOP stocks that they aren't doing their real jobs. Oh, anyone that tells you that it's an employee owned company just because you get stocks is pulling your leg. There are no stockholder meetings, you have no say in how the company is run and they will tell you everything is fine in the morning and let you go by that afternoon as happened to another coworker.