Pros
The only positive thing I have to say is that I did make a few good friends here and most people who work there are good, hard-working people.
Cons
Don’t work here unless you are desperate, even then, think twice. Turn over rate is 30%. Pay is low but the amount of work is that of two people. Benefits are ok but not great. There were red flags from the beginning I wish I had heeded to. During the interview they said that they had a hard time finding “good workers as people would just not show up to work anymore”. This is not true, they quit because of the conditions, not because they are lazy or incompetant. During my first week when people from other departments asked what my position was they replied “I’m Sorry.” They didn’t care too much to train me either, I learned most of the job on my own. I had a coworker who worked there for 8 years and didn’t get a raise for 6 years even though she met all requirements on her annual evaluations. This same coworker tried hard to get promoted and was denied, the promotion went to her former supervisor and then she had to train her former supervisor how to do the duties she was denied. I too asked for a promotion and was denied as I “wouldn’t be able to handle the workload as rumor has it what you are already doing is stressful enough for you.” I replied that “it isn’t the quantity, it is the quality for the work that’s the problem.” Most of the male managers are chauvinists. In one year 3 pregnant women either quit or got fired shortly after returning from maternity leave. One lady came back just 6 weeks after giving birth and was not physically nor mentally ready to return to work. Half of the staff (over a hundred, only 10 got to work from home) got Covid. In March 2020 we had a number of company meetings about Covid. We wore masks, had a cleaning crew come into the office 4 days a week instead of twice a week (all they did was take out trash, clean the bathrooms, and mop the break room floor) and we suggested that the air filters and ducts be cleaned. We knew the air ducts hadn’t been cleaned in several years as everytime the heat kicked on there would be a musky smell and dust would fall from the vents. They didn’t bother to do this until March 2021 and by then half the staff had contracted Covid. One employee was hospitalized in November 2020 and was on oxygen. I was tested 5 or 6 times from October 2020-March 2021. In my department of 20 people only 6 of us did not get Covid (including myself and my supervisor). In March,we were offered the Johnson & Johnson vaccine which I took advantage of. Three people tested positive for Covid just days before their scheduled shots and when they returned they were told that they were not having Johnson & Johnson return to give more shots and that they were on their own to get their shots. I had to use PTO or go without pay every time I got tested. One of the most tedious and frustrating parts of the job is calling the insurance company just to see if a prior authorization is required and instead of looking this up online or calling the insurance company once, they want you to call the insurance for each patient and you could be on hold with an insurance company for over an hour just to get an answer you already know. At my new job I explained this process to the training manager and said that it is “ridiculous and a waste of company time. On top of that I had an hour commute each way everyday in heavy traffic and it was not worth it. This was one of the most stressful jobs I have ever had and I am so happy to have found a much less stressful job much closer to home. The only positive thing I have to say is that I did make a few good friends here and most people who work there are good, hard-working people.