Untruthful/terrible management, even worse outlook - Anonymous employee LingoAce Employee Review

I've been using this platform for a while now, and I’m very satisfied with my experience. I initially want to address the penalty policy: I think it’s important to clarify that the deductions are only applied when rules are broken. It’s actually a fair system designed to maintain quality, and they give you two chances to appeal, which is very reasonable. The platform itself offers great flexibility with plenty of course slots available, making it easy to schedule lessons around a busy lifestyle. I also want to give a big shout-out to the admin. At first, I was struggling to get enough bookings. After I reached out for help, my coordinator guided me on how to improve my self-introduction video and profile. Following their advice, my booking rate increased significantly. Highly recommended for anyone looking to grow on this platform!

So far everything is good.

Quick bookings, small classes, prepared curriculum, variety of times to teach, attendance and homework checking incentives. The kids are very respectful and well-behaved, over all.

Frequently changing policy with little or no notice. You must pay a fee to withdraw your earnings from a 3rd party. You are fined and the amount is deducted from your pay for a multitude of "infractions". The most recent are you are fined if homework is not checked within 48 hours even if you are on days off. No matter how far in advance you ask for time off, you will be fined for missing the class. You are only allowed to miss 6 HOURS of classes per quarter, more may result in dismissal. If you must be gone due to illness, you must provide documentation as proof or you will be fined. We were forced to commit to a 24 week schedule (6 months) and given less than a week to do so. Policies are added to/changed, often. It is very unclear who you are to go to for questions and help.