Good for your career, awful for your mental health - Account Executive Little Red Rooster Employee Review

Thanks for taking the time to leave this review. It is incredibly sad to read you are in therapy and believe this was the fault of the agency. Despite having an anonymous employee engagement survey every quarter, monthly line manager and separate buddy catch ups we had no idea someone was so unhappy working at our company. You raised that Clare and Lynnette were a breath of fresh air but didn't raise these issues with them or in your exit interview? It is really good to read some of your positive feedback but a shame even with these you still felt one star was fair. On the cons side I'd like to address your points: Turnover is not high and still sits below the industry percentage for agencies. Most people stay at agencies for two to three years so it is fantastic that over 50% of our staff have been here for longer than that. Firings and warnings are absolutely not common. We have only ever asked one person to leave the agency in our entire 12 year history. Warnings only happen after staff make repetitive mistakes and is only as a last resort when all other possibilities have been exhausted. Our pay bands are all exactly inline with the pay bands advised by the PRCA and Reuben Sinclar's annual PR salary survey pay bands for LONDON agencies so actually higher than the average for non-London based agencies. On working hours all staff working over 40 hours a week are automatically flagged via our Harvest system so even if they don't tell a line manager or buddy we catch it. To counteract the long hours that sometimes occur in PR due to having to work events etc. we offer unlimited holiday which means people can take the day off after an event etc. - no questions asked. Staff very, very rarely would ever work longer than a 40 hour week. With regards your comment on our pay being poor. An inexperienced JAE would start at Little Red Rooster on £21,000 which is widely publicised and not hidden at all. This is not underpaid. The next level up - AE pays between £20 and up to £28k if you work on our tech and audio team. All our pay bands are completely available to staff. I am the owner and I am deeply hurt by your accusation that I don't care. I care deeply about the environment and the company I have created and go out of my way to ensure everyone feels welcome and supported. I am very sorry if in this case you felt I let you down and I can only urge you to talk to your next employer if you feel this bad in that role. It is impossible for me to fix these issues if I don't know during your employment with us. I wish you all the best in your next role and hope it suits you better than the role you undertook at Little Red Rooster. Vic