That $150 late fine is Draconian and equivalent to teaching 20 lessons for free - International Teacher Liulishuo Employee Review

1.0
26 Dec 2017
Recommend
CEO approval
Business outlook

Pros

Helping students to have an opportunity to learn.

Cons

The $150 late punishment is Draconian and is equivalent to teaching your next 20 lessons for free. In addition, there is a payment system with payment factors: a company employee could potentially pose as a disgruntled student and even if a teacher had taught a full month of perfect lessons, the teacher's payment rate can reduced to about 80% of the total. It is discouraging that a person /founder who benefited from attending Princeton University (an International/American institution) and working at Google (an International/American institution), experiences that he could never have had presently in China, then decides to treat international teachers so poorly including American teachers as well.

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Liulishuo Response
8y
Thank you for your feedback. The $150 penalty is applied in the case of instructor no-show without prior communication. It does not apply to canceled classes communicated in advance, or to classes that the instructors joined late – you would just receive a reminder to be on time and be mindful of others’ time. This policy ensures the fair treatment of students and that they are respected for the time they devote to taking classes. We communicate this policy to all instructors during the training phase, and our no-show rate is lower than 0.1%. We also believe that instructors should be compensated based on the combination of teaching hours and learning outcome, which is why we value the feedback from students. If students are consistently unhappy with what they learn from an instructor, then this instructor would receive 80% of total pay. Our goal is to maximize the learning outcome for students and not minimize our compensation to teachers, so please be assured that we will never “pose as disgruntled student” just to get 20% back.

Explore other reviews about Liulishuo

5.0
13 May 2018
Recommend
CEO approval
Business outlook

Pros

1. Goal oriented visionary AI tech company I think when I first started with this company, I was a little scared because I didn’t know what to expect given the fact their company used AI tech with their app. But after completing my first contract with them, I can honestly say it’s been such a wonderful experience. I’m truly thankful for the opportunity to work from home especially experience some difficult hardships in my life this year. They are also one of the few companies that do not discriminate against teachers who are of color. 2. Wonderful Students (I teach adults) I have had the opportunity to share my passion of teaching English to many students in China. (ie healthcare professionals, business executives, IT professionals, stay at home moms, a few young learners). I never imagined that I would enjoy teaching and getting to know many of my students by forming bonds with some of them half way around the world. 3. Online Support and Teaching Material Technical and support personnel are excellent at helping when there are any tech problems or any questions. Teachers are assigned to different groups and if we run into any problems we message our teaching supervisor or IT Support. Whenever I’ve had problems IT would enter my classroom to assess and resolve the issue. If the problem can’t be resolved, they’ll re-schedule the class for the student. I’ve had my fair share of tech problems but I think that comes with any company that offers a platform to teach online. (I’ve taught at other companies before that require video) I currently teach adults at Liulishuo and all my classes are AUDIO. Lessons are prepared already so teachers just have to be sure to review the lessons so they know how to teach it according to the company’s standards. The only lessons that may require some preparing are higher levels one (which are few) and this entails viewing a short video (or reading the transcript) to help familiarize yourself with the lesson. Lessons are 25 minutes and are based more on conversation. A reviewer made a comment about the company “babying teachers”. I’ve never felt “they were babying me or insulting me” in any manner. They no longer require you to check in with them when signing in for the day to teach lessons, but even so I’ve never had a problem with that request. 4. Flexibility and Bonus Incentive The company allows you to open your own slots to set your schedule 2 weeks in advance. If emergencies arise and you need to cancel slots that have been scheduled you have to show documentation to them. Teaching times are from 10am – 11pm BJT. No minimum hours each week. Initially, I started teaching a few hours with them but as I grew more accustomed to their platform, I decided to increase my hours with them because I really liked teaching with Liulishuo. My first contract with them didn’t include any bonus for attendance, however they’ve just recently decided to add a monthly attendance bonus if teachers comply with their requirements. Requesting off with the company is a breeze as they’ve never given me any problems with taking time off (I don’t generally take long chunks of times off frequently or request off a lot). One reviewer made a comment about the referral bonus being impossible because new referrals have to teach 300 class in 3 months, that has been updated and they now require new referrals to teach 100 sessions in 3 months (each session is composed of 2x 25mins classes). 5. Pay Pay has always been on time and as expected. No surprises. The manager checks in with you each month to verify your teaching hours and monthly salary pay. I’ve never had issues with my pay with them. One reviewer wrote that teachers get paid even if we’re not scheduled a class, that information is correct BUT ONLY if you’re SELECTED to participated in their buyout program. Regular teachers like myself who teach adults are paid IF THE STUDENT DOESN’T SHOW UP FOR CLASS. If your slot isn’t booked than you don’t get paid for that. Another reviewer also stated the $150 fee deduction  that is no longer apart of their contract (clarified by my Teaching Supervisor 5/2018) and honestly, they’ve never deducted anything from my monthly salary before. Your monthly pay is based on student feedback as well but the company carefully reviews any low rating from students. I’ve never had any deductions from my salary and have maintained excellent feedback score each month.

Cons

Cons 1. No show policy/absences – I think the no show policy could be adjusted a bit to help teachers out because sometimes we have family or personal issues. But other than that, the company has been really understanding and helpful. 2. Possibly consideration for other ways to earn incentives as there are many other companies that offer class incentives Overall, they are an amazing company to work for, I would highly encourage any interested applicants who might be interested in picking up a part time job for extra supplementary income to definitely apply to this company.

4
2.0
19 Mar 2021
Recommend
CEO approval
Business outlook

Pros

Buyout schedule. You still get paid even if bookings are low. Flexible schedule. You can choose when you work. Completely remote and audio only. IT and teacher assistants are responsive and helpful... usually.

Cons

Where do I begin? Extremely low pay, lack of professional development or upward mobility, technology that constantly fails and constant last minute changes. Students can book classes up to 6 hours before it begins, so if you work a shift longer than 6 hours you have no idea what your schedule will look like when you start. After 2+ years working for them, they decided to cut teacher pay in half DURING A WORLDWIDE PANDEMIC claiming they "lost money". Meanwhile teacher schedules are booked full every single day and they're making more money than ever. You're telling me a multi million dollar company can't afford to pay teachers more than $8 an hour? Please. Plus they expect the world of you for practically nothing. Their year old end bonus was a joke, they gave us a whopping $50 after busting our butts trying to give high quality classes. On top of that they schedule very low level students in extremely difficult business English courses just so they can make a quick buck. And when the student can't succeed they blame teachers and punish us with low ratings. We are set up for failure. They don't care about their long term teachers or student achievement at all, just profit.

2
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