Avoid LiveSwitch! Disorganized Leadership and Misleading Role - Account Executive LiveSwitch Inc. Employee Review

1.0
3 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Remote work flexibility. Technology has some potential. There are some talented colleagues who genuinely care about doing good work.

Cons

Strongly recommend NOT applying for or working at LiveSwitch, especially within the sales organization. The leadership, particularly the President- Anne, lacks true sales experience or organizational skills, yet is directly responsible for running the team. The role is presented during interviews as an Account Executive position with autonomy, but in reality, it is far closer to a BDR role: high-volume cold calling to poor-quality leads, handing over demos for senior reps, and little to no opportunity to truly own the sales process. Not to mention there is little to no quality training. Expect a heavy focus on activity metrics (calls, spreadsheets, trivial contests) rather than meaningful business development. Strategy often feels reactionary and unprofessional, with little structure to the sales process and a tendency to over-discount deals to force movement. There is very little job stability. Talented employees are let go abruptly, and constructive feedback is not well received. Low morale due to micromanagement, disorganization, and a lack of transparency. If you are considering a sales role here, be aware the expectations set during interviews do not align with the actual day-to-day work. Proceed with caution.

Explore other reviews about LiveSwitch Inc.

5.0
20 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great Company culture filled with leadership who CARE. It's rare you find a place that cares about employees AND customers. Serving others is at the core of the Company's identity. There is tremendous opportunity for personal and professional development. With good competitive pay in a start-up environment, LiveSwitch offers tremendous opportunity for young and seasoned professionals alike.

Cons

You will work hard. If you're not ready to put in the effort to shaping the future of the Company, might not be the best fit for you.

5.0
25 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- AI-enabled tech with a good product/market fit in home services and the trades. - Fast updates and improvements to the product make it easy to go back to old prospects with "what's new" and to be able to show off something cool - Culture of listening to customers and allowing that to help shape product roadmap - Pricing that is fairly simple and well-positioned against other players in the market - Recent improvements to tech stack to help with outbound (like Nooks) and to enhance the inbound lead flow It's cool to be at the forefront of the shift in how home service companies quote jobs and document work, and being able to see the real-world impact that our platform has on their businesses.

Cons

- A focus on cash instead of ARR / MRR - Heavy use of discounting, but this is getting better - Commissions are tracked manually and you do have to review for possible mistakes - Not necessarily a con, but if you aren't ready to pick up the phone and make calls, this is not the job for you.

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