Pros
Support from management- they care about the employees and want us to succussed Energetic Positive Office- I have not met a mean person in the office. Convenient Location for the Office or work remote if you are seasoned. Consumer Direct Leads- The company provides your leads and a proven track record on how to convert the leads to start funding loans quickly. Technology- The owners continue to invest in technology to help us be more productive. Pay is higher then any other mortgage companies. The realtor referral service we use is one of the best in the market. The Realtors are stellar to work with and the clients love them too.
Cons
The clientele base requires a ton of hand holding and requires patience and education. When I was at a different company we would be issuing a pre-approval letter in 10 minutes and following up. LS requires you to walk the customer through the loan application which can be 30-40 minutes. Then a second call to go over the pre approval and educate the customers on what a loan is and current market conditions. This second call can take 35-45 minutes. The income documents requirements regulation that have changed by the federal government can really make the process tedious. The income documents are a industry wide issue along with the credit report fees charged is out of control, but we still have not changed the process where we are charging the clients upfront for the credit reports.