Pros
On the ‘bottom’ rung, folks are amazing, smart and Just all around awesome.
Cons
Where to begin? With at least four rounds of ‘layoffs’ since 2020 began-it’s no wonder the ones left are looking to jump ship too. Not one person under senior management is actually appreciate, or rewarded for all of their hard work. The CEO is off of his rocker, changing things on a whim without thinking things through, or how the CUSTOMERS would actually utilize the product - it’s what he wants how he wants it all the time. People in account management (I.e. customer facing) would provide feedback from the customer constantly, and nothing would ever change-and then it’s somehow our fault when they cancelled because it didn’t. He sends ranty, insane emails-particularly one crapping all over the city of Chicago, and the team there-and it was supposed to be ‘cheeky’. Reality check-every single person in the Chicago office didn’t see it that way, and was offended that he said we hate your pizza, your sports and your river dying.’ Also-what sane person sends something that childish in an all company email? Promotions were promised and never given-because we had to earn it. Did what was asked and said ‘come a little farther’. It was never given and it certainly wasn’t on merit. Nothing is easy! Everything is done in the hardest way possible-Including for the customers. You recommend an easier way to do something and get the same result-14 people above you get involved, there’s never an actual understanding (or conversation), and instead of having that and even finding a compromise, it either gets a flat No, or dusted under the rug.