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Lowe's Home Improvement

Engaged employer

Pay and Benefits Ok. Company has no vision. - Assistant Store Manager Lowe's Home Improvement Employee Review

3.0
4 Aug 2018
Recommend
CEO approval
Business outlook

Pros

The associates are hard working and caring. Managers in the store are very engaged and knowledgeable. A day in the store is never dull, I’m always busy. If you like retail management AND sales, this is for you. Much more selling involved than traditional retail environment which focuses much more heavily on merchandising.

Cons

Market management is disengaged and focuses on the wrong things. Lowe’s doesn’t train associates or managers well. The training programs are broken or non existent. The schedule is awful. 11+ hours days and 3 weekend days per month off makes it difficult to find time for friends and family. The technology in the store will make your job more, not less difficult.

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Lowe's Home Improvement Response
7y
We are sorry to hear about your experience with your training as a Lowe's employee. We encourage all employees to discuss these situations with upper-level management and HR, as our employees' happiness and education is of utmost importance to us.

Explore other reviews about Lowe's Home Improvement

5.0
24 Jan 2026
Recommend
CEO approval
Business outlook

Pros

good pay and training for heavy equipment is provided

Cons

boring and slow in the evening

4.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Some amazing customers and coworkers. Tasks and systems were easy to learn. Sometimes you get lucky and have amazing ASMs and SMs. It's easy to get a good survey when you treat customers like friends, be honest about what you do and don't know, and work to learn what you don't. That goes a long way with customers. I personally truly loved my job and loved spending as much time as I could at work.

Cons

Once you are on someones S*** List they will make it possible to get rid of you. Management only follows policy when it benefits them. Some people get promoted when they have no business working in retail as a leader. The A/C in the store I worked in was always broken during the summer, which made it miserable to work. Some customers are entitled due to they way management will kiss their butts to keep from losing a sale or getting a bad review. Management will make a paper trail to write you up if you mess up or are struggling instead of helping you better yourself. Management does not care about employees' work-life balance. Management does not care if their employees are struggling with personal issues like car troubles, health issues, financial issues, etc. Management will get rid of great employees but keep people who don't pull their weight. Once I hit burnout, instead of helping me, I was punished by my managers. In turn making me hate a job I truly loved.

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