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Lowe's Home Improvement

Engaged employer

Crap place to work - Customer Service Representative (CSR) Lowe's Home Improvement Employee Review

1.0
21 Jul 2022
Recommend
CEO approval
Business outlook

Pros

There were absolutely no pros.

Cons

Management is toxic and provides little help to front-end staff. Front-end staff is treated poorly and made to do work that does not concern their department.

Explore other reviews about Lowe's Home Improvement

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Wonderful management, so nice, understanding, and appreciative.

Cons

I wasn't getting enough hours and I was working too hard

3.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote, great starting pay for entry level remote. Team environment was the best part of the experience.

Cons

Very limited to no advancement opportunities with pay increases that don't even match cost of living increases. No HR support and the culture reflects that... not a company that has any flexibility in the way employees are handled when they make a mistake it stacks and is not removes for a year. If you have three mistakes even if they are in totally different areas they will terminate even tenured employees with otherwise perfect records. Not a way to keep good employees.

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