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Lowe's Home Improvement

Engaged employer

What's Home Depot? - Customer Service Associate Lowe's Home Improvement Employee Review

5.0
29 May 2015
Recommend
CEO approval
Business outlook

Pros

Lowe's provides an excellent atmosphere that is fun, safe, and comfortable to work in. I was worried about not knowing where things were when a customer asked, but you can always look to a fellow employee to give you a hand....with anything! If you've never used powered equipment, that will change.

Cons

If you aren't full time, hours will get cut around Summer time. Having a heavy work-load and having to cover 1 or 2 other departments. When you put on the vest, the customer will assume that you know EVERYTHING about EVERYTHING in the store while others will expect you to be in 2 places at once. It may seem tedious at times, but no matter how busy you are, you have to make it a habit to stop and ask EVERY customer (with a smile) if they could use your help for anything.

Explore other reviews about Lowe's Home Improvement

5.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Really laid back. Not much stress. Great discounts

Cons

There are times that stress happens. Management is different at each store. To make or break your job you need support from ASM's. And hope the store has enough regular cashiers.

3.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The job offers great benefits, and you have the opportunity to learn a lot about different home improvement skills as well as get a better understanding of general contracting as a whole, if you apply yourself. Most fellow associates are kind and helpful and fantastic to work with, really fostering the idea that corporate likes to push of being a 'family'.

Cons

You will be worked hard with a skeleton crew and given every excuse under the sun by management as to why even the simplest improvements can't be done, Customers are generally nice, but there are a fair amount of them that will abuse or insult you for not knowing everything about everything in the store. Favoritism definitely thrives there, with people possessing better skills being passed over for opportunities by people who are more chummy with the right people.

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