Pros
- Generous expense policy & benefits - A few honest and smart individuals
Cons
Leadership - Leadership lacks the experience to build a long-term strategy and vision (excited by shiny objects, millions wasted on failed programs) - Leadership is focused on displaying a positive image and buries issues - Silence is the preferred communication method when tough questions are asked to the leadership (creates tremendous frustration across the company) Culture - The company has no interest in anyone being successful (most are set up to fail as they do not get any support; those that do not fall in line are laid off) - Cannot attract talent (leadership approaches individuals and requests they write positive reviews online) - Small set of protected individuals that are infallible and are just collecting paychecks (abusing their positions, threatening to quit when issues are raised) Product - Absolutely no forethought put into the impact of any changes (forcing migration on customers to an unstable platform, product development without any market research) - The product team avoids collecting or leveraging any field/customer feedback pre and post launches (they instead focus on pushing any execution challenges back to the field team to handle alone) - Attempt to re-platform resulted in a failed launch (no documentation, best practices, path to upgrade/migrate, etc.) at the hands of a naive team with no previous experience (leadership refused to hire or consult outside experts) - Roadmap is drip-fed across Slack and left up to the field to deliver to customers Summary - Hope is an undiscovered disappointment