It’s not a good fit for anybody - Customer Support Lugg Employee Review

1.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Remote work and a laptop.

Cons

No sick days. No bereavement. PTO accrues so slowly that you can barely use it. No culture, team meetings, no advancement or growth. Payroll is late

Explore other reviews about Lugg

5.0
16 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Lots of freedom in the beginning

Cons

Structure of the app changed from hourly to commision

4.0
8 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Paid next day for small percentage or twice a week free

Cons

Hard to pick up shifts in the beginning. You don’t know who your partner up with or where to meet them until you agree to meet at a halfway point.

See reviews by: Helpful|Rating|Date|All