Negative Experience - Customer Experience Associate Lumenis Employee Review

1.0
27 Jul 2022
Recommend
CEO approval
Business outlook

Pros

- Paycheck - Clean office - Holidays off/paid - Great for someone who does not mind being worked like a modern day slave

Cons

- Overworked staff - Shortage of staff - Poor leadership - Horrible work/life balance - Extremely Stressful environment - Horribly structured teams and divisions - Greedy Upper Mngmt. - Horrible quality of products - Horrible on-boarding training - Horrible product knowledge training - Lack of support from leadership - Senior mngmt expects perfection - Senior mngmt only cares about profits, not employees - Unrealistic expectations

Explore other reviews about Lumenis

5.0
13 Jan 2026
Recommend
CEO approval
Business outlook

Pros

You can learn sales skills, talk to different customers, and make more money if you do well.

Cons

There is a lot of pressure to hit numbers and results are not always in your control.

2.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It at least gets you into a job that can lead you to other things. Definitely not a career builder but a step in the right direction.

Cons

They’ll say you can make a lot of money but I have yet to see one person clear the amount they project. Base salary is fine but devices are so expensive that no one buys them. Sure you’ll make a few sales but it’s a grind and a begging process. Basically chasing leads that go no where and pray one person buys something every few months. There’s a reason no one stays for longer than a year or two. There are like 1-2 reps that do well… and they’ll point you in their direction for interviews but their territories allow for different things than any other territory so they are making more from convenience and location. Fine job but lots of micromanaging and sell sell SELL mentality with no real data to back it.

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