Highly toxic work environment - Anonymous employee Lumistry Employee Review

2.0
22 Jul 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It was a job that did pay some money

Cons

- clueless management - management used manipulation techniques constantly on employees - low pay - decision makers are too old to understand the tech - lots of gas lighting - they’re in the hole financially - bad reputation in industry - 4 CEOs in 3 years - high turn over - using waterfall (like I said they’re old)

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Lumistry Response
1y
Thank you for your feedback. We value all input as it helps us improve our organization. We're sorry to hear about your negative experience. We will have to respectfully disagree with you as we have so many exciting things happening right now with our company: multiple rounds of M&A activity, new product launch, rebrand of the company, creating new roles, and our turnover is averaging 3% per quarter (currently on track for 12% for 2024 - the average US turnover is at 17% annually). Our CEO has been with us almost 4 years and is leading and driving our mission to Help Pharmacies Help People. We are excited about our bright future and the mission of our Company. Thanks again for the review.

Explore other reviews about Lumistry

5.0
11 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Lumistry has made meaningful progress over the last several months. Leadership is actively working to break down silos, improve cross-functional collaboration, and create better alignment across teams. There is a noticeable sense of momentum in the business, with new products, partnerships, and initiatives creating optimism about the future.

Cons

there is a lot happening at once. Priorities continue to evolve as the business scales, which can create competing demands on teams. Continued focus on prioritization and communication

1.0
16 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Absolutely 0 pros - don’t trust any of the current leadership or HR replies, Tim the “CEO” is everything but a CEO.

Cons

To put it bluntly, Lumistry is the definition of a rushed and failed product. Endless layoffs over the past 1.5 years. HR department is one business partner, bless her heart - the head of HR and the COO were let go just a couple weeks ago. The full digital marketing team(5+) people were suddenly let go around the same time. Quiet under the rug layoffs without letting other employees know have occurred. Sales team targets small, clueless independent pharmacists that don’t have a single clue what they’re signing up for. More than half of the clients have to break their contracts to even get out of it. Whoever is left is overworked as Tim continues to bring on remote “executives” who I’m sure will end up selling the company. There is absolutely no room for growth within your career at Lumistry. The product has absolutely no room for growth - it never did to begin with. I could go on and on about the slop Tim is running. The Austin office space is about to vanish to go fully remote after waiting months and months to tell employees. There is no money left within the company apart from cutting high end checks and bonuses for the execs. Listen to this review. Listen to the other recent negative reviews. Avoid at all costs!

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