Pros
There are no pros to working here.
Cons
Management doesn't support their employees. They micromanage you to the extreme and have unrealistic expectations for the work they expect/demand to be completed. The salary offered here is lower than industry standard and way lower for the work you are expected to do in this position at this company. They dont understand or care about all the time and work needed/required to get a loan processed from beginning to end so they make unrealistic demands. If you are able to get all your files in order and schedule to take some vacation time no one covers your files while you are off. If anything goes wrong with a file the processor is always blamed and is expected to catch every issue on the file even though management claims to review the files before assigned to a processor. They always push the blame onto their employees regardless of the situation. They have a new processing system (Cadence) which is the worst and slowest in the industry. It takes twice as long to process a file in this new system and is task driven. The processor is expected to do all the initial set up/ordering, processing, restructuring, closing screens and post closing on the files. Management makes you feel inadequate and like you don’t know how to do your job regardless of how much experience you have. They tell you to ask for help if you need it but if you ask then they want to know about your time management and what you are doing wrong not to be able to complete all their unrealistic demands. If you address issues on your files with management they respond with do you need a tissue and still doesn’t offer any support. And if you do or say something that they don’t care for then they make your working environment unbearable. The PTO time is limited based on when you were hired, only 7 holidays, medical benefits are horrible, and you aren’t eligible for a raise until you have been there a full year but they only issue raises in October.