Plenty of Overtime and Empty Promises - Architectural Assistant Mace Employee Review

Thank you for taking the time to share your feedback. The issues of wellbeing, flexible working and striking the right balance for everyone are very important to us at Mace. As part of our efforts to grow together, we want to continue to better understand how our people are feeling and have set in place a system of formal feedback to help us identify and implement the changes needed for everyone to have more good days at work. We understand that work-life balance and workload can be a challenge for some and in response have been working on campaigns and strategies to tackle some of the challenges identified. We recently updated our Flexible Working Policy to further provide everyone at Mace the opportunity to request a change of working pattern to better balance their personal circumstances alongside their role wherever possible. I am disappointed to hear about your experience as we would never expect our employees to work excessive hours over an extended period. The demands of the business mean that working outside of core hours may be needed, though we would encourage anyone who is feeling stretch with their working pattern to speak to their line manager or raise it with a member of the HR team. Creating an environment where everyone at Mace is supported and given opportunities to thrive is really important and so we encourage any feedback which can help us with the further development of our working practices. I would welcome a conversation to hear more about your experience. If you should feel comfortable doing so, please know your concerns will treated confidentially.