This is a pro that feels like a con, but it must be addressed. Madwire changes often. Some of these changes happen quickly and can feel uncomfortable, although usually 3 months after the uncomfortability, you can clearly see why a change was made and why it is beneficial to the team. For example we switched phone providers and systems in January and it was a clunky transition at first. If we had not made this change however, we would have not been able to have people working from home during the pandemic without using their personal lines. That's just one example, but it paints a clear enough picture.